We provide a range of specialised expert determination services as described on the tabs on the left hand side of this page.We differ from our competitors in that we are not lawyers, ex-trade union officials, ex-law enforcement workers, or health and safety officers - we have all held senior executive positions in broad based HRM roles in significant companies. We are able to deliver workplace investigation services and workplace investigations training in the context of broad based human resource management frameworks. Our referees are all CEOs, Directors General, or HR executives heading up significant functions. Our consultancy services are under-pinned by our extensive qualifications in this area of expertise.We have a particular expertise in managing complaints of workplace bullying and workplace harassment and have been used extensively by organisations and law firms in this area. We are recognised as having expert skills in the area of managing workplace bullying. Some examples of our high level consulting work in this specialised area:
Review of the Brisbane Youth Detention Centre – November 2002
This report was commissioned by the Director General of the Department of Families to consider a serious breach of security at the Brisbane Youth Detention Centre (BYDC) on 6 November 2002 when seven detainees (young people) climbed onto the roof of the Education building, and remained on that roof, until they voluntarily came down approximately four hours later. The incident attracted widespread national media attention. As the Reviewer commissioned by the state government, Christina was asked to consider the incident of 6 November 2002 in the context of three broad themes that framed the Terms of Reference as follows:
· Examine the events and issues leading up to, and during the incident on the roof on 6 November 2002;
· Examine the engagement of and movement control of young people as it relates to the delivery of Educational programs;
· Conduct a broad management review to determine whether organizational processes, culture or decision-making processes give rise to, or impact on, the incidents such as the 6 November 2002 Roof Incident.
An Inquiry into the “Aunty Delmae Incident” Involving a Failure to Assist a Vulnerable Person by the Public at Large This incident involved examining the actions of staff of 4 organisations (Griffith University, Translink, Queensland Ambulance, and the Brisbane City Council) when a well respected Aboriginal Elder (Aunty Delmae) suffered a stroke at the Griffith University Interchange and was left unattended by the public for a number of hours; the resulting report was introduced by the Minister of Transport to the Queensland Parliament and was made available to the public.
An Organisational Review of the Investigations and Audit Function (Department of Corrective Services)
This involved a strategic structural and process review of the function of the department that conducted investigations, and financial and operational audit into the activities of the department. The recommendations of the review were well accepted by the Minster for Corrective Services (and mentioned in Parliament) and resulted in the creation of the department’s first Ethical Standards Unit.
An Inquiry into Administrative Practices of the Gold Coast Office with Respect to the Allegations of the Sale of Drugs to Minors by Gold Coast Limousine Drivers (Queensland Transport)
This review examined the actions (and allegations relating to) the actions of staff of the Southport Office of Queensland Transport in relation to a limousine driver alleged to have supplied illicit drugs to minors.